What are the Hardware Requirements for your software?

Minimum workstation requirements are:

• Pentium class processor
• CD-ROM drive
• 500 MB RAM memory
• 250 MB of hard drive disk space plus an additional 2 kb per patient
• Windows NT, Windows XP, Win2000, or Windows Vista workstation operating system
• Monitor
• Internet connection

For additional questions regarding hardware requirement please call Support.

Discuss the capacity of your product.

CDM products are networkable and flexible.  By flexible we mean our products are designed to fit many different environments and are priced accordingly.  Our products interact with one another, which makes it seamless when moving data from small facilities to large facilities, from small and large facilities to regional systems and from small, large and regional systems to the state. 

We have systems designed for the smallest EMS, clinic or small hospital setting that are to be used primarily for data entry and data transmission to the region or state.  These are called Modified systems.  Next we have Basic systems which are designed for small facilities.  This product has an expanded data entry screen called a Log for those facilities that need to collect additional internal data.  This system comes with a complete reporting engine, preset reports and our basic quality improvement module. For those hospitals that require more in-depth data collection for QI and review as well as internal and external reporting capabilities and analysis, our ResearchBase product is usually chosen.  All of the aforementioned systems can easily move data from their systems into a regional system. 

Our systems can accept data from other Registry sources and can also accept import data from mainframes.  CDM products contain a powerful edit engine, which checks data for completeness and accuracy prior to exporting to the region and/or state.  The system is also set up to easily change the inclusion criteria to meet regional needs if they are different than the state.

Discuss the confidentiality of our data in your database.  Can your company access the data in our registry?  Does your company have any rights to the data in our registry?  If your product has internet capabilities, where exactly is the data stored?

All incoming calls are logged and prioritized by levels of severity.  Support calls are assigned reference numbers for future inquiries.  At your request, CDM will:

1. Acknowledge receipt of the problem.

2. Specify which level of priority has been assigned to the problem.

3. Provide an estimate of how long it will take to rectify the problem.

4. Inform you if we can not meet your deadline.

Support is one of CDM’s highest priorities. We assess support issues daily and utilize the multi-skilled staff available at CDM to ascertain the answers of user's questions as quickly as possible.

All Clinical Data Management products are networkable and flexible.  By flexible, we mean our products are designed to fit many different environments and are priced accordingly.  Our products can interact with one another, which makes it seamless when moving data from small facilities to large facilities.  We even have systems designed for the smallest EMS or clinic/small hospital setting that uses the software primarily for data entry and data transmission to the region or state.  Our systems can accept data from other registry sources and can also easily accept import data from mainframes.  Satellite facilities can export their data to a main or regional facility for data consolidation.  The data can still be differentiated by way of the Institute Number.  We are also able to connect hospitals together via a Wide Area Network or WAN.